This program is customized to reward our loyal customers.
Terms & Conditions
The MF3 LOYALTY PROGRAM is organised by EW Global Sdn Bhd [1129502-X] ["the Organiser"] and is open to all Malaysians and residents of Malaysia aged 18 years old and above.
The following persons are not eligible to participate in the Loyalty Program:
Employees of the Organiser [including its affiliated and related companies] and their immediate family members [spouse, children, parents, siblings (and their spouses)]; and/or
Representatives, employees, servants and/or agents of advertising and/or promotion service providers of the Organiser [including their affiliated and related companies], and their immediate family members [spouse, children, parents, siblings (and their spouses)].
The Organiser shall have the right to exclude and/or disqualify customers who do not fall within the category of Customer and/or who are in breach of the Loyalty Program Rules and Regulations.
Duration
The Loyalty Program will run from 1/1/2020 ["the Period"]. The Organiser reserves the right at its absolute discretion to vary, postpone, re-schedule and/or extend the Loyalty Program Period and/or cancel/terminate at any time without prior notice. The Loyalty Program is extended with a new points calculation which will runs from 1/1/2021. Kindly refer to the chart below.
Redemption
The Loyalty Program is for the redemption of products only.
Each person will be required to create an account [Register Here] to join the Loyalty Program. You may delete your account if you no longer wish to join the Loyalty Program. It is strongly advisable not to transfer your account to a third party.
Offline or Online Shoppers can redeem your products by points collection. Key in the 8-digit Hologram number and 8-digit Serial number on the barcode at the back of the Certificate of Authenticity. These numbers can be acquired from original PE, VP and MCE Advanced Formula 30-softgel packs and PQ10, MQ10 and SQ10 Plus Series purchased from the year 2020 onwards.
Each hologram and serial number can be used only once, and has a value of 1000 point. Collected points can be redeemed as follows:
*Points keyed in are eligible to redeem any product in the catalogue based on the points required.
Enter the correct correspondence address as the redeemed product will be sent to the address as recorded in each customer's account. The customer shall assume full liability and responsibility of any liability, damage, or claims on the redemption and/or utilisation of the prize, and agree to release and hold Organiser free and harmless of any liability.
Rights of the Organiser
The Organiser reserves the right to modify, suspend or cancel the Loyalty Program in the event that if it becomes impossible for the Organiser to run the Loyalty Program as planned including but not limited to unauthorized intervention, fraud, technical failures, or any other causes beyond the control of the Organiser, despite the best of the Organiser.
The Organiser reserves the right, in its sole discretion, to disqualify any customer that is found or suspected of tampering with the Loyalty Program submission process or the operation of the Loyalty Program.
Privacy Notice
By participating in the Loyalty Program, you consent EW Global Sdn. Bhd. to use your personal information for purposes of contacting and sending you marketing and promotional information or materials about our products, service, any promotions, events, or contest organised by the Organiser.
The Organiser shall protect your personal information and is to be used by EW Global Sdn. Bhd. only.
Please note the Organiser requires your personal information to process your participation in the Loyalty Program, without which the Organiser will not be able to process your application.
For a more detailed description of our privacy practices, please refer to our Privacy Policy at https://mf3.com.my/privacy-policy/. The Organiser reserve the right to update and amend this privacy notice or privacy policy from time to time.
Terms and Conditions
By entering this Loyalty Program, the customer agrees to be bound by the Terms & Conditions of the program.
The Organiser reserves the right to amend any part of the contest Terms & Conditions from time to time.